
Personalisation begins with relevance
A first name is a useful detail, but it is not a reason to reply. Start by understanding the recipient’s role, company and likely priorities. Connect your message to a problem your business can credibly address.
Research a meaningful signal
A company expanding into a new market or hiring for a relevant role may provide useful context. Use public business information carefully and avoid drawing conclusions that your evidence does not support.
Connect the signal to your offer
Explain the relationship between what you noticed and how you can help. If that connection takes several paragraphs to explain, the segment or offer may need more work.
Keep it specific and concise
Use plain language and remove compliments that could apply to any company. State one useful observation, one relevant idea and one straightforward next step.
Check accuracy before sending
Review names, roles, company details and any factual references. Incorrect research damages trust. Where the information is uncertain, leave it out rather than presenting a guess as a fact.
Scale the research process
Group prospects by a real shared need, then add the details that make each message accurate. Document your research criteria and check sample records before launching a larger campaign.
